Shipping policy

SHIPPING POLICY

We want your Just Love Lace order to reach you safely and as quickly as possible.

DELIVERY WITHIN THE UK

We currently offer delivery within the United Kingdom.

Standard UK delivery starts from Standard UK delivery is calculated based on your order value, with rates from £4.99 down to £1.99.

Orders over £50 qualify for free standard UK delivery.

The exact delivery charge available for your order will be shown at checkout before you complete your purchase.

PROCESSING YOUR ORDER

We aim to process and dispatch orders as quickly as possible.

Orders are normally processed after payment has been successfully received.

Once your order has been dispatched, you will receive the relevant dispatch and delivery information available for your order.

DELIVERY TIMES

Estimated delivery times are provided at checkout where available.

 

 

 

Delivery times are estimates and are not guaranteed. Delays can occasionally occur due to circumstances outside our control, including postal or courier delays, severe weather, strikes or other disruption to delivery services.

DELIVERY ADDRESS

Please make sure that your delivery address is complete and accurate when placing your order.

If you realise that you have entered an incorrect address, please contact us through Shopify Inbox as soon as possible.

We cannot guarantee that an address can be changed after an order has been dispatched.

DELIVERY PROBLEMS

If your order has not arrived within the expected delivery period, or if your parcel arrives damaged, please contact us through Shopify Inbox so that we can help resolve the issue.

If your parcel arrives damaged, please provide photographs of the packaging and the goods where possible.

INTERNATIONAL DELIVERY

At present, our standard delivery service is for the United Kingdom.

If international delivery becomes available, the available destinations, delivery charges and applicable terms will be shown at checkout.

CUT-TO-LENGTH PRODUCTS

Some lace, fabric, ribbon, trim and other products may be cut to the length selected when ordering.

Please check the quantity and measurements carefully before completing your order.

CONTACT US

If you have any questions about delivery, please contact Just Love Lace through Shopify Inbox.

Just Love Lace
Badgers Set
Chapel Lane
Sharnford
Hinckley
LE10 3PE
United Kingdom