A few things people often ask ❤️🧵
We want Just Love Lace to feel like a friendly showroom, not a place where you have to hunt for tiny print. Here are a few quick answers to help you shop with confidence.
Is the lace sold by the metre?
Yes. Our lace and trims are listed and sold by the metre unless a product description clearly says otherwise.
How do I know how wide something is?
The width is shown clearly in each product title and description. Our guide to choosing lace by width explains why scale can make such a difference.
How do I choose the right lace?
Start with what you’re making, then think about width, texture and the overall look you want. Our guide to choosing the right lace can help.
Can I learn about different materials before I buy?
Absolutely. The Just Love Lace Journal is full of simple guides and creative ideas, including Broderie Anglaise, Guipure lace, stretch lace, trims and choosing by width.
What if I don't know exactly what I'm looking for?
That's perfectly fine — have a wander. Start in the Showroom or explore Featured Finds.
Can I use the materials for dressmaking and creative projects?
Absolutely. Product descriptions include ideas for uses ranging from dressmaking and sewing to costumes, bridal details and creative projects.
Do you offer free delivery?
Yes — UK orders of £50 or more qualify for FREE standard delivery.
How much is UK delivery?
Our UK standard delivery is based on your order value:
- £0–£9.99 — £4.99
- £10–£19.99 — £3.99
- £20–£39.99 — £2.99
- £40–£49.99 — £1.99
- £50+ — FREE
Standard delivery is usually 3–5 business days. UK Express delivery is £6.99 and is usually 1–2 business days.
Do you deliver internationally?
Yes. We currently offer standard international delivery to selected European Union and international destinations. EU standard delivery is £14.99 and international standard delivery is £23.99. Delivery times are usually 3–5 business days, depending on destination and local postal services. Available options are confirmed at checkout.
Can I return something?
Yes. For most goods bought online by UK consumers, you normally have a legal right to cancel within 14 days after the day you receive your goods. After telling us you want to cancel, goods should normally be sent back within a further 14 days.
For the full process, including faulty or damaged goods and the circumstances where exceptions can apply, please read our Returns & Refunds page.
Will colours look exactly the same on every screen?
We do our best to present every piece clearly, but colours can appear slightly different depending on screens and devices.
I've got a question about a particular piece — can I ask?
Of course. If you're not sure whether something is right for your project, come in and say hello. We'd genuinely love to help. ❤️
Still curious? That's half the fun of making something beautiful.